General
 

Agents for the owner (hereinafter referred to as the Agent) or the owner of the property (hereinafter referred to as the Owner) offer the short term rental/letting of the Property described to the party leader (hereinafter referred to as the Guest) who completes the Vacation Home Booking Form (hereinafter referred to as the Booking Form). Terms and Conditions also apply to all other party members who are detailed on the Guest Registration Form. Booking is made under the terms set out below.
 

Booking Enquiries
 

When a potential Guest enquires about booking the property, the quotation will be based on the number of nights requested, the time of year and the number of persons who will be accommodated at the Property. Any decrease in the number of night subsequently booked, change in the time of year or any increase in the number of persons to be accommodated will result in the quotation become void. A revised quotation will be provided on request.

E Mail Booking
 

The Owner will provide a written quotation by email or facsimile showing the total rental fee to the Guest for the Property. Quotations are valid for 24 hours, unless and until the Property is either booked by a third party, or the Owner receives a deposit for the same dates (or part thereof) from any party. Where the Guest agrees by email, facsimile or other written device to book the Property, the Owner will provide a booking confirmation to the Guest by email, facsimile or posted mail upon payment of the Reservation Deposit. During that period, the Owner reserves the right to accept any booking for the Property from a third party, where said third party agrees to payment prior to receipt of payment from the Guest.
 

Confirmed Booking
 

On receipt of the required payment from the Guest, the Owner will confirm the booking by e mail, facsimile or mail to the Guest. Only upon payment of the Reservation Deposit is the booking confirmed. If the Reservation Deposit is paid by credit card the booking is confirmed when the card is successfully charged. If the deposit is paid by check the booking is confirmed when the check is successfully cleared through the Owner’s bank account.
 

Rental Period
 

The Guest agrees, and the Owner permits the Rental Period to begin and end on the dates shown as the arrival and departure dates on the Booking Form.
 

Basis of Rental
 

Every effort is made to ensure the property is in perfect condition for the duration of your stay. Any agents acting for the owner nor the owner does not accept any responsibility for any claims, accidents, damage or loss however caused.  You should carry your own insurance for all eventualities. Access may be required during your stay by authorized personnel for house maintenance and pool servicing. Homes offered by the owner through and agents for the owner are provided on a self-catering basis, which means that the Owner does not offer any supplies including toiletries or household consumables.
 

Check In
 

Check in to the Property is after 4:00 pm on the date of arrival as shown on the Booking Form. Owner may authorize early check in if the property is available before 4pm on the day of arrival. There is no charge for authorized early check in. Unauthorized early check in will be charged at the rate of $25 per hour for every hour or part thereof that is before 4pm.
 

Check Out
 

Check out is on the date of departure as shown on the Booking Form at 10:00 am. Should the Guest require a late check out, the Guest must have agreed this not less than 3 days prior to the departure date with the Owner. If the Owner is able to accommodate the request of the Guest, then there is a charge of $15 per hour for this additional service. Unauthorized late check out will be charged at $30 per hour for every hour or part thereof beyond 10:00am.
 

Security Deposit
 

The Guest has paid a security deposit to the Owner (amount shown on the Booking Form) prior to arrival. The Guest agrees that they remain responsible for all loss from the property or its inventory during the Rental Period. Guest agrees that part or all of the security deposit may be retained to cover damage to property or its contents. Where a Guest is found to have brought a pet to the property without prior written permission, a bill of $250 will be made to the Guest to compensate for additional cleaning requirements, which the Guest agrees to pay within 14 days.
 

The Guest agrees that the Owner can charge additional fees to cover:
 

• Early arrival or late departure
• Non return or loss of key
• Loss or breakage of inventory items
• Damage to property or its equipment
• Non authorized additional guests
• Leaving in excess of two sacks of garbage at the property on check out
• Telephone bills
• Cleaning costs other than those normally incurred
• Re-Adjustment of Settings for Air-Conditioning units to Excessive Temperatures
• Re-Setting of Pool Heater Setting due to Guest tampering

Where loss or damage to the Property, the Inventory, or equipment exceeds the amount of the security deposit, the Owner will bill the Guest for the shortfall, and the Guest agrees to pay within 14 days. In the event that the Guest fails to pay any such shortfall, the Owner reserves the right to exercise any legal remedies to pursue the amount owed from the Guest. Where the Owner finds damage or loss to the Property following the Guests departure that, in the view of the Owner, constitutes malicious or wanton damage, the Owner reserves the right to bill the Guest for the full amount of repair or replacement and the Guest agrees to pay within 14 days.
 

Pets
 

Guests who rent a Property which provides facilities or permission for pets, must pay the Pet premium in advance of the stay to cover additional cleaning costs. Extra cleans and sanitation are undertaken to those homes providing permission for pets immediately following each stay, to ensure that hotel code is complied with and our own strict hygiene standards are met. The Owner of the Property can not be held liable for any loss or injury to a pet while staying at the Property, or for any action taken by the pet or pet owner against third parties. In addition to the Pet premium, an additional security deposit may be required by the Owner to ensure cover for any potential damage done by the pet to furnishings or the fabric of the Property.
A signed copy of the Pet Agreement must be completed and returned by the Guests - a PDF copy can be found here (adobe reader© can be found here)
 

Payment
 

The Guest agrees to pay the Total Amount Due as shown on the Booking Form within the due dates as set out on the Booking Confirmation. A minimum of 20% of the Total Amount Due is payable at the time of booking. This payment (the Reservation Deposit) is absolutely non refundable in the event of the guest not performing all the terms contained in the Booking Form and Booking Confirmation.
 

The balance of the total amount due is payable not less than 42 days prior to date of arrival. In the event of late payment or failure to pay the balance, the Owner reserves the right to retain the Reservation Deposit and consider the rental agreement void.
 

Change of Dates
 

Owner will not consider any date change which is requested less than 42 days prior to arrival and Guest must look to cancellation clause.
 

If Guest requests a date change more than 42 days prior to the date of arrival, the Owner may at its sole discretion agree to this. If such agreement is forthcoming from the Owner there is a charge of $50 for the first date change. The Owner will consider a second date change and in the event of the Owner agreeing to this there is a second charge of $100. The Owner will not consider any further date changes and the cancellation clause becomes operative.
 

Change of Numbers in Party
 

The rental agreement is made on the basis of the number of people first declared in the rental enquiry and confirmed on the Booking Form and the Booking Confirmation. If the Guest wishes to accommodate more persons than declared on the Booking Form then the Guest must notify the Owner who at its sole discretion may allow an increase in numbers. Additional charges will be levied and the Guest will be told the amount at time of the enquiry. Please note that the property will have a Florida State mandated maximum capacity that cannot be exceeded in any circumstances.
 

It is very important to understand that only persons identified on the Booking Form, Booking Confirmation and/or Guest Registration Form are permitted to stay at the property. Guest agrees not to sub let, share or assign the property to any persons.
 

If the Guest does not tell the Owner and the Guest accommodates more persons than declared on the Booking Form and/or Booking Confirmation and/or Guest Registration Form, the Guest acknowledges that this gives the Owner grounds for immediate eviction of the Guest and all other party members from the property without rental refund and also forfeiture of the Security Deposit.
 

Change in number of nights booked
 

The Owner will not agree to any reduction in the number of nights booked which is requested less than 42 days prior to date of arrival.
 

If Guest requests a reduction in the number of nights booked more than 42 days prior to the date of arrival, the Owner may at its sole discretion agree to this. If such agreement is forthcoming from the Owner, the Owner reserves the right to charge $50 for each night cancelled. Owner reserves the right to increase the nightly rate for any remaining nights booked and to impose additional cleaning fee if the number of nights booked becomes less than 5 nights.
 

Owner may agree to an increase in the number of nights booked subject to the property being available.
 

Cancellation
 

The Guest may cancel their booking at any time up to or during the rental period. In the event that the Guest exercises their right to cancel, the Owner will levy the following cancellation percentage rates of the Total Amount Due shown on the Booking Form.

 

Up to 42 days prior to date of arrival – Reservation Deposit forfeited.
 

Between 42 days and 30 days prior to the date of arrival, 50% of the total amount paid will be retained.
 

Between 30 days and 15 days prior to the date of arrival, 75% of the total amount paid will be retained.
 

Less than 15 days prior to the date of the arrival 100% of the total amount paid will be retained.
 

Solely at the discretion of the Owner, the Owner may choose to waive any and all of the cancellation charges owing to extenuating circumstances.
 

Swimming Pools
 

Swimming pools, Jacuzzis and Hot Tubs (when available) are provided free of charge. Only pool heating is chargeable. Pool heating charges will be refunded pro rata in the event of any failure in the heating system. Pool heating complaints must be made immediately in order to qualify for any refund. Neither the Owner nor the owner accept any liability for injury, however caused, as a result of using the swimming pool, Jacuzzi, hot tub or swimming pool deck deck area at the property. Adults are specifically requested never to allow children unsupervised to use any of these facilities.
Pool Pump Settings and Pool Heating Systems are regulated and are Set Prior to your Arrival. ANY tampering or Adjustments to these systems (including but not limited to the Heater Settings) will result in a Full Loss of your Security Deposit, and additional Charges should the adjustments cause the Systems to fail

. Please DO NOT ADJUST THE SETTINGS - you WILL be charged for resetting them

The Owner or Agents Accept no Liability for Personal Items including Watches, Jewelry, Hair Pieces that are taken into the Swimming pools or Hot Tubs - The Pools and Hot Tubs contain appropriate chemicals. Any personal Items used at your own Risk.

Pool heat (When Paid for) will be provided to a Range of 80F-82F - Subject to Weather conditions-  It is the Guest's responsibility to maintain the pool Blanket at night to maintain temperature

 

Act of God
 

The Owner accept no responsibility for any loss or damage or alteration to the terms of the booking caused by events beyond our control - for example, flight delays, fire, flood, hurricane or tornado, acts of terrorism.
 

Travel Insurance
 

You are advised to arrange your own travel insurance.
 

Advertising/Descriptions
 

All advertising descriptions are made in good faith and every care is taken to ensure their accuracy, but no liability will be accepted in the event of any error or misdescription.
 

Limitations of Liability
 

The Owner makes all reasonable efforts to provide advice and safety information. This information can be found in the House Manual at the Property. It is the responsibility of the Guest to ensure that they have read and understood the contents and advice given. The Owner is willing to provide any and further information pertaining to the Property providing the Guest has fist read the House Manual. In addition, the Owner states the following:
 

The Agent and/or the Owner do not accept liability for equipment failure and or services in the Property. In the event of failure of equipment, the Guest must notify the Owner within 1 working day such that the Owner may elect to effect a remedy to the failure.
 

The Owner and/or the Owner do not accept liability for lost or stolen personal property of the Guest from the Property during the Rental Period. The Owner provides information and advice in the House Manual to the Guest in an advisory capacity only, with no guarantee or promise of security, even where the Guest makes use of any advice given. In the event that property of the Guest is lost or stolen, the Guest should advise the Owner, and the Owner will notify the appropriate authority.
 

The Agent and/or the Owner accept no liability for personal loss or injury to the Guest during the Rental Period. The Guest must ensure that they have adequate insurance cover. The Owner provides information and advice in the House Manual to the Guest in an advisory capacity only, with no guarantee or promise implied.
 

The Guest must ensure that Children are supervised at all times.
 

The Agent and/or the Owner do not accept any liability for the acts or omissions of any agent. These include but are not limited to, airlines, car-hire companies, travel agents, ticket agents, homeowners, or utility providers.
 

The Agent and/or the Owner do not accept liability for failure of pool heat to provide adequate heating where pool heat is provided via an electrical heat pump, and where the ambient air temperature drops below 60 degrees Fahrenheit. Electric heating pumps do not operate effectively below this temperature, and failure of such devices to heat the pool is outside of the Owner's control, and is regarded as an act of nature.
 

The Agent and/or the Owner do not accept liability for acts of violence, nature, fire, flood, war, civil disobedience, riot, or other force-majure that may have a deleterious effect on the Guest. In the event of such force-majure the Owner will try to assist the Guest wherever possible to do so.
 

Failure to comply with any of the terms herein will, at the discretion of the Owner, result in the eviction of the Guest from the Property, without recompense or refund.
 

 

The Owner does not accept liability for removal of the Property from the marketplace, or transfer of the Property to another Owner by the Owner that results in the Property becoming unavailable for the Rental period. Wherever such an event occurs, the Owner will offer the Guest a suitable alternative accommodation of equal or better quality, subject to availability. In the event that the Guest refuses the offered alternate property, then the Guest may cancel the booking, and the Owner will refund the amount already paid of the Total Amount Due, less the applicable cancellation percentage rate. In the event that a suitable alternate property is not available, then the Owner shall refund the amount already paid of the Total Amount Due, and that shall be the extent of its liability to the Guest.